A civil engineering contractor in the East Midlands. Eighty on the ground, seven in the office.
The ground had grown fast and the back office had not caught up. Work ran through more than twenty separate WhatsApp groups. Timesheets came in on paper and were retyped into the accounts every Friday. Risk assessments were filled in by hand and filed after the fact. Permit deadlines sat in somebody's head, and on civils a missed deadline is a fine, not a note. It worked. It would not scale, and the owner knew it.
One system now holds all of it. Message triage across the group chats. Timesheets from the phone, straight into the accounts. Compliance logged on site with a full audit trail. Every job tracked from dig to reinstatement on one screen. Every permit flagged two days before it runs out. Invoicing prepared on time instead of waiting on the owner.
20+
group chats replaced by one system
6
modules, message triage through to invoicing
8
weeks from start to go live
Built, handed over, and running. We will put the numbers it moves on this page once it has run long enough to measure them honestly.
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